Accessible Escape Rooms and Venue Guidance

Doncaster, Pontefract, Retford and Wakefield are not suitable for wheelchair users. At Hull, Escape the Chocolate Factory and Dracula’s Tomb are suitable for standard-sized wheelchairs. Please read the room-specific guidance below.

Verified wheelchair guidance in Hull

Enigma Rooms Hull is on the Lower Ground Floor of Princes Quay.

• Dracula’s Tomb is suitable for standard-sized wheelchairs. Another guest may need to help retrieve clues or items positioned lower down. Check the room page for its darkness and flashing-light guidance.
• Escape the Chocolate Factory is suitable for standard-sized wheelchairs. Another guest may need to help with lower clues or items.
• Impact is not the wheelchair-friendly Hull choice. Its published information includes five steps and physical or crouching elements.

Individual needs differ, so please contact Hull even when a room is described as wheelchair accessible.

Venue-by-venue planning

Mobility, sensory and intensity questions to ask

Wheelchair access is only one part of choosing responsibly. Before booking, ask whether the experience includes:

• steps, narrow routes or uneven surfaces;
• crouching, crawling, reaching or other physical elements;
• darkness, flashing lights or loud sounds;
• live actors or jump scares;
• objects positioned above or below a comfortable reach;
• a seating or communication requirement;
• an emergency exit or ability to leave the room when needed.

The room-choice guide compares themes and intensity, while the beginners guide explains the briefing and clue system.

Questions about accessibility?

If you have any questions about accessibility, please call us on 0333 366 1002 before booking.

Send the venue, preferred room, date and a practical description of the guest’s requirements through the contact page. You can also email hello@enigmarooms.co.uk or call 0333 366 1002. For current room choices, use the complete escape-room directory. For a party larger than six, read the large-group guide and include all access needs when asking about simultaneous rooms. Discuss accessibility before booking